View Source

First, check the SysOps Status Blog to see if your problem is part of a bigger issue that has already been reported.

If not, create a Jira ticket

preferred: Visit http://support.crbs.ucsd.edu/

alternative: Email support@crbs.ucsd.edu

For emergency assistance, contact your administrative assistant or call Vicky Rowley at 858-775-6518.

How to use the Jira website

Login to Jira

CRBS > Request Support > jira1.png

Click "Create New Issue" in Menu

CRBS > Request Support > jira2.png

Choose your project and issue type

CRBS > Request Support > jira3.png

Fill in the appropriate information and click "Create"

CRBS > Request Support > jira4.png