First, check the SysOps Status Blog to see if your problem is part of a bigger issue that has already been reported.

If not, create a Jira ticket

preferred: Visit

alternative: Email

For emergency assistance, contact your administrative assistant or call Vicky Rowley at 858-775-6518.

How to use the Jira website

Login to Jira

Click "Create New Issue" in Menu

Choose your project and issue type

Fill in the appropriate information and click "Create"