First, check the SysOps Status Blog to see if your problem is part of a bigger issue that has already been reported.


If not, create a Jira ticket

preferred: Visit http://support.crbs.ucsd.edu/

alternative: Email support@crbs.ucsd.edu

For emergency assistance, contact your administrative assistant or call Vicky Rowley at 858-775-6518.


How to use the Jira website

Login to Jira

Click "Create New Issue" in Menu

Choose your project and issue type

Fill in the appropriate information and click "Create"